How to fix camera zoom in issue on WhatsApp

Do you see a magnified view when you open the camera in WhatsApp? Is it stopping you from capturing the perfect photo and sharing it with your friends and family or posting it on a status?


If so, there is probably something wrong with your WhatsApp or your phone. But how can we determine the cause of the problem and fix it? Let’s look at different fixes to help fix WhatsApp camera zoom issue so that you can capture the perfect photos in the app.


Make Sure WhatsApp’s Backend Isn’t To Blame

To start, make sure that the problem is not with the backend of WhatsApp. To confirm this, go to the ServicesDown website, type “WhatsApp” in the search bar at the top right, then tap Walk in.

In the search results, click WhatsApp to see if the app has any issues. Also see the graph of outages for the last 24 hours. If there are too many reported issues, WhatsApp may be in trouble.

If there is a backend issue, WhatsApp will investigate it, and all you have to do is wait. However, if the problem only affects you, then you can start applying the fixes listed below.

1. Eliminate Hardware Problems

First, rule out hardware issues to make sure that a hardware issue is not causing the zoomed camera to appear on WhatsApp. To do this, perform the following checks:

  • Verify that the problem is not with your cell phone camera. To do this, open the camera of your mobile phone and check if it opens with a zoom in. If the problem is with the camera, make sure its settings aren’t wrong and have it checked by a technician.
  • Thoroughly clean your cell phone camera to ensure that the captured image does not appear magnified due to a dusty lens.

If the above checks fail to diagnose the main problem, suggesting that there is not a hardware problem, continue to the next step.

2. Eliminate temporary problems

To make sure that this is not a temporary issue causing the issue being discussed, perform the following checks:

  • Close the camera app if it is open alongside WhatsApp.
  • Close the chat or status menu where you opened the camera, open the chat again and try to capture the photo again.
  • Restart the WhatsApp app to rule out any temporary issues with the app.
  • Restart your cell phone once to make sure that a temporary glitch is not causing the problem.
  • Log back into your WhatsApp account after logging out.

If the above checks do not resolve the issue, continue to apply the remaining fixes.

3. Disabling beta testing (for Android)

In the beta testing program, WhatsApp allows a limited number of users to test new features that have not yet been announced in future updates before their official release. It’s done to get feedback on new features and fix bugs and issues so they don’t end up in the main update.

Have you recently opted for the WhatsApp beta? If so, that could be the cause of the problem. Disable beta testing and see if that fixes the issue. Follow these steps to do so:

  1. Visit the WhatsApp Messenger download page on the Google Play Store app.
  2. Just below the You are a beta tester option, touch Leave.
  3. When the Leave the beta program confirmation window appears, touch Leave.
  4. Uninstall WhatsApp Messenger (beta) once you exit the beta program.
  5. Install the non-beta version of WhatsApp Messenger.

Hopefully disabling WhatsApp Messenger (Beta) will fix the problem. If not, move on to the next fix.

4. Make sure your device has enough storage

It is common to experience issues with your installed apps if there is not enough space on your phone. So, if your phone is still running out of storage space, you need to free up some space to let WhatsApp breathe properly.

Check out our articles on how to free up storage space on Android and how to free up space on iOS to learn how to do it effectively.

5. Update WhatsApp app

When did you last update WhatsApp? If you haven’t updated the app for ages and you have disabled the auto-update option, this may be the reason why you are having unexpected issues. So, update the app and the problem will be solved automatically.

Follow the steps below to update WhatsApp Messenger on Android:

  1. Visit the WhatsApp Messenger download page on Google Play Store.
  2. Tap the Update button next to WhatsApp Messenger. (If there is a Open button instead of a Update button, the app is already up to date)

Follow these steps to update WhatsApp Messenger on iOS:

  1. Go to the App Store.
  2. In the top right corner, tap your profile icon.
  3. Select WhatsApp from the list of apps for which the update is available.
  4. Just press Update next to WhatsApp. If WhatsApp is not there, it has already been updated.

If updating the app fixes the problem, leave auto-update enabled on your phone to avoid encountering the same issue again. If you’ve already updated the app, or if the update doesn’t make any difference, move on to the next fix.

6. Clear WhatsApp cache and data

The accumulation of cached data can also cause unexpected problems with applications. So, when updating the app is not working, you need to clear its cache.

To clear WhatsApp cache on Android, follow these steps:

  1. Move towards Settings > Apps.
  2. In the list of installed applications, select WhatsApp.
  3. Faucet Storage then press Empty the cache in the lower right corner.

To clear WhatsApp cache on iOS, follow these steps:

  1. Open the Settings the app and go to General.
  2. Press on iPhone Storage.
  3. In the list of installed applications, select WhatsApp.
  4. Faucet Download the app.

If clearing the cache doesn’t help, continue to the next step.

7. Reinstall WhatsApp

If none of the fixes listed above work, you need to reinstall WhatsApp. Uninstall the WhatsApp app from your device and install it from the Google Play Store (for Android) or App Store (for iOS) as you normally would.

8. Use the Camera app to take photos instead

Hopefully reinstalling the app will fix the problem. But if not, try using the mobile camera app instead. This way you can capture the perfect snaps and share them directly on your status or with your contacts without using WhatsApp’s built-in camera interface.

Capture the perfect photos in WhatsApp

Hope you can fix WhatsApp camera zoom issue by applying the fixes mentioned in the article. If none of the fixes work, you can contact WhatsApp support. If that doesn’t work, consult a local technician to make sure that a serious hardware problem is not the cause of this problem.

Also, if you use WhatsApp for your business, be aware of its security risks and associated scams so you can avoid them.

About Nereida Nystrom

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